Shipping policy

AFTER PLACING YOUR ORDER, PLEASE ALLOW 1 TO 3 BUSINESS DAYS FOR ORDER PROCESSING. DELIVERY WILL THEN BE MADE WITH TRACKING BY ROYAL MAIL AND/OR POSTAL SERVICES. DELIVERY TIME VARIES DEPENDING ON THE SELECTED SHIPPING METHOD.

If you are absent when our carrier attempts delivery, the package will be left at the nearest collection point to your home.

For deliveries within France, "Express" delivery allows for parcel deliveries within 48 to 72 hours.

(Availability depends on the products - please contact us by email at the following address: info@atelier-atypique.fr).

L'Atelier works closely with manufacturers and suppliers, without any intermediaries, to offer advantageous prices to its customers.

This is why the average delivery times range from 2 to 9 business days.

If your order consists of different models, it is possible that they will arrive at different times.

We offer free delivery to Continental Europe regardless of the cart value. For the rest of the world, shipping costs may vary depending on the destination and the weight of the package. 

Important : For high-value orders, processing times may be extended to conduct additional compliance checks. This measure is to prevent fraud and ensure the security of your purchase.

Guarantees:  Don't worry, we are here for you!

If your order is not delivered within 30 business days from the shipping date, you can choose to either receive a full refund or to have the item resent.

Please note that no guarantee applies in case of an incorrect address in the order.